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2017 Exceptional Service Award

user by Jenny Stanko
calendarMonday, 24 October

Exceptional Service Award

 

Timeline

December 20, 2016
Applications due.

February 15, 2017
Winners will be notified by February 15, 2017.

March 2017 (Date to be determined.)
Winners, their companies, and awards will be presented at the Chamber’s Annual Meeting and Awards Breakfast.

Eligibility
The Greater Oak Brook Chamber of Commerce invites its member companies and organizations to apply.

Each applicant should meet the following eligibility requirements:
-May have any number of employees
-Must have a physical location in Greater Oak Brook
-Must have a dynamic and unique customer service culture that demonstrates the company’s commitment to exceptional service
-Must be involved with the local community

Awards and Promotion
-Winners and awards will be presented at the Greater Oak Brook Chamber of Commerce Annual Meeting and Awards Breakfast in March 2017
-Winners will receive year-round presence on the Greater Oak Brook Chamber of Commerce website and the Chamber’s Economic Development Partnership and Experience Greater Oak Brook websites
-Year-round presence on all chamber social media: Twitter, Facebook, LinkedIn

 

APPLY FOR THE 2017 EXCEPTIONAL SERVICE AWARD


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Chicago-area’s Leaders Bank wins Exceptional Service Business Award

user by Jenny Stanko
calendarFriday, 06 April

Oak Brook-based Leaders Bank has captured the 2018 Exceptional Service Business Award from the Oak Brook Chamber of Commerce. Leaders Bank officials received the award at the Chamber’s annual meeting and awards breakfast, which took place on Tuesday morning, March 20th at the Hyatt Lodge in Oak Brook.

According to the chamber, the Exceptional Service Award is given yearly to an area organization whose customer service program provides an exceptional experience for its clients or customers and makes its business successful.

Several factors combined to convince the Chamber Leaders Bank merited the prestigious honor. These include prioritization of personal attention to customer needs, a culture empowering employees to take ownership of quality service and a committee approach to addressing customer issues that yields innovative service solutions. Positive customer satisfaction surveys bear out the success of these initiatives.

A commitment to providing unrivaled customer service has long served as the bank’s guiding principle. “That is not common in the banking industry,” said Rob Brucato, Leaders Bank senior vice president of treasury management. “With industry consolidation and ongoing pressure to produce positive financial results, many banks and financial service providers become too internally focused and therefore ignore the needs of their customers. This however is not the case at Leaders Bank.”

The bank embraces a collaborative management structure fostering employee empowerment at all levels, Brucato said. Employees understand that positive financial results for shareholders and employees can only be achieved if customers feel well served in every interaction. That spurs strong employee ownership of, and accountability for, continued client satisfaction. In an era of technology-driven change that often results in reduced face-to-face interaction with customers, Leaders Bank employees actively seek opportunities to personally meet with clients, helping build rapport and trust.

The bank’s committee approach to addressing challenges spurs communication and collaboration among all bank departments, generating optimal solutions.

Examples include adjusting ATM transaction dollar limits to minimize fraudulent transactions and instituting loan programs and products that respond to underserved but growing markets like micro businesses, Brucato said.

A recent survey conducted by an independent marketing organization confirmed these programs’ effectiveness. It found 95 percent of respondents believe the bank always delivers on promises, and 96 percent would recommend Leaders Bank to others.

With locations at 2001 York Road in Oak Brook and 2075 Calamos Court in Naperville, Ill., Leaders Bank is a premier commercial bank catering to private business owners, their families and other entrepreneurs. Leaders Bank offers a full spectrum of traditional and customized banking services, Internet-based banking, and online bill payment. To contact Leaders Bank, call (630) 572-5323 or visit www.leadersbank.com.

Source: Leaders Bank/Walt Denny, Inc.


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LaSalle Network Receives Champion for Young Professionals 2020 Award

user by Jenny Stanko
calendarTuesday, 07 April

LaSalle Network is the recipient of the Greater Oak Brook Chamber of Commerce’s Champion for Young Professionals Award, honoring the organization who displays innovative leadership in attracting and retaining young professionals. For over 21 years, LaSalle’s mission has been to deliver exceptional service to its clients by identifying and retaining high potential talent. Its deep commitment to promoting from within has resulted in 60% of its executives coming from entry level roles. With growth of 30% year over year, LaSalle knows its continuing success is determined by its innovations in retaining its young talent.

New hires are onboarded through an immersive program, culminating in an executive-led graduation.  Efforts include peer-led philanthropic committees, weekly lunch and learns, five days off for volunteerism at five years, and a variety of bonding corporate celebrations. Should the company achieve its goals, the entire company is treated to an all-expense paid trip.

As one LaSallian stated “I choose LaSalle Network because I would not be who I am without every lesson learned, obstacle tackled and success celebrated here with people around me that push me to my highest potential, and of course keep me laughing!” Congratulations to LaSalle Network!


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Greater Oak Brook Chamber of Commerce Annual Meeting and Awards Breakfast – March 20, 2018

user by Jenny Stanko
calendarMonday, 26 March

The Greater Oak Brook Chamber of Commerce’s Annual Meeting and Awards Breakfast was held on March 20, 2018 at the Hyatt Lodge at McDonald’s Campus from 7:00 AM to 9:00 AM. Over 250 participants enjoyed a breakfast and an energized special keynote address by College of DuPage President Dr. Ann Rondeau, who shared the extensive resources COD and Innovation DuPage have to offer the regional business community.

College of DuPage President Dr. Ann Rondeau

Dr. Rondeau was appointed to serve as College of DuPage’s sixth president starting July 1, 2016. She is a past president of the National Defense University, a consortium of five colleges and nine research centers in Washington, DC. Dr. Rondeau retired from the U.S. Navy as a three-star admiral in 2012. She is the second woman to have achieved this rank.

Following Dr. Rondeau’s keynote address, the Chamber presented Exceptional Service Awards to Leaders Bank and DuPagePads; Under 40 Leadership Recognition Awards to Keith Lampi from Inland Private Capital Corporation, Daniel O’Leary from Oak Brook Polo Club, Lauren Rullo from Weber Grill Restaurant and Kate Bousum from Child’s Voice; a Champion for Young Professionals Award to Millennium Trust Company; a Model Workplace Award for Smaller Business to Xeno Media; and a Model Workplace Award for Larger Business to Ace Hardware Corporation.

COD President Dr. Ann Rondeau Provided an Energetic and Inspring Presentation

At the conclusion of the event, Greater Oak Brook Chamber Chairwoman Susan Lindquist had the following to say, “Dr. Rondeau’s keynote address was terrific, and our award presentation was inspiring. The Greater Oak Brook Chamber of Commerce is fortunate to have strong public partners like College of DuPage, a wealth of inspired business leaders, and thriving organizations within our membership.”

The Annual Meeting and Awards Breakfast was made possible by the generous support of event sponsors including Hyatt Lodge at McDonald’s Campus, Five Star Audio Visual, Lillig & Thorsness Ltd., Millennium Trust Company, Peters & Associates, The Inland Real Estate Group of Companies and Tiffany & Company.

For additional information on the Greater Oak Brook Chamber of Commerce visit OBChamber.com.

Chamber President David Carlin Addresses the Crowd

Further description of the Chamber’s award criteria:

Exceptional Service Award: Organization whose customer service program provides an exceptional experience for its clients or customers and makes its business successful.

Under 40 Leadership Recognition Award: Young professionals who display leadership in innovation, project management, research, professional or employee development, or community impact.

Model Workplace Award for Smaller Businesses: Organization of 50 or fewer employees, which has created a dynamic and unique workplace culture that attracts and retains talent and develops future business leaders.

Model Workplace Award for Larger Businesses: Organization of 50 or more employees, which has created a dynamic and unique workplace culture that attracts and retains talent and develops future business leaders.

Champion for Young Professionals Award: Organization whose model leadership and achievements have promoted the attraction and retention of talented young professionals.

Members of the Chamber’s Young Business Leaders Group


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Do you know a Chamber business that provides Exceptional Service?

user by Jenny Stanko
calendarThursday, 07 December

In 2017 the award for Exceptional Service was presented to Hyatt Lodge for their organization’s award winning customer service programming, providing an exceptional experience for its customers. Innovative programs allow Hyatt employees the opportunity to go above and beyond in service during the client’s stay. As a result of these programs, the Hyatt Lodge was recognized within the Hyatt organization as #1 in “Knowing Customer Preferences” and “Check In” and in the Top 40 for “Customer Satisfaction”. Its internal Hyatt Employee Colleague Experience Survey was at its highest level in 2016 and two of its employees were finalists in the State of Illinois in the Illinois Hotel and Lodging Association with one advancing to the national level.

Norm Canfield, General Manager of the Hyatt Lodge was happy to share his thoughts about this award: “The Hyatt Lodge team was deeply appreciative and honored to receive the Greater Oak Brook Chamber of Commerce’s Exceptional Service Award for 2016/2017.  This award reconfirms our commitment to Hyatt’s purpose and motivates us to deliver an even higher level of care and service to our guests, colleagues, community members and ownership.  The five photos below illustrate Hyatt Lodge’s sense of purpose, teamwork and dedication to excellence.”

  1. An employee serves McDonald’s cheeseburgers to guests as a tradition at weddings.
  2. Hyatt employees are involved in our community. Our Hyatt Lodge team participated in a softball tournament that benefited the Ronald McDonald House. They competed against other companies in the area.
  3. Two employees were recognized at the Illinois Hotel and Lodging Association’s “Stars of the Industry” award reception this fall. The “stars” at this reception represented the best-of-the-best in service in the Chicago suburbs.
  4. Employees volunteer for many charitable events. Here employees pose for a picture after volunteering at Feed My Starving Children.
  5. Managers recognize our employee’s hard work and effort by serving them!  Every year we celebrate Housekeeping week. This year we made snow cones!


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2018 Member Recognition Awards

user by Jenny Stanko
calendarMonday, 20 November

The Greater Oak Brook Chamber of Commerce is proud to announce the application period for its 2018 Greater Oak Brook Chamber of Commerce Member Recognition Awards.  The Chamber will present the Model Workplace Award, Champion for Young Professionals Award, Exceptional Service Award and the Under 40 Leadership Recognition Award at its well-attended Annual Meeting and Awards Breakfast on March 20, 2018 at the Hyatt Lodge at McDonald’s Campus.  This year the Chamber will present two Model Workplace Awards, for organizations with Under 50 and Over 50 employees. All winning organizations will also receive an insignia designating their specific honor to utilize in their own email communications and on social media. Please submit your interest in applying as soon as possible, as nominations are due December 31, 2017.

Companies may apply for any or all of the following awards:

1. Exceptional Service Award: Nominate your company or organization’s customer service program, which provides an exceptional experience for your clients or customers and makes your business successful.

2. Under 40 Leadership Recognition Award: Nominate the young professionals in your company or organization who display leadership in innovation, project management, research, professional or employee development, or community impact.

3. Model Workplace Award for Smaller Businesses: Nominate your company or organization of 50 or fewer employees, which has created a dynamic and unique workplace culture that attracts and retains talent and develops future business leaders.

4. Model Workplace Award for Larger Businesses: Nominate your company or organization of 50 or more employees, which has created a dynamic and unique workplace culture that attracts and retains talent and develops future business leaders.

5. Champion for Young Professionals Award: Nominate your company or organization’s model leadership and achievements in attracting and retaining talented young professionals.

Please complete this quick Survey to indicate if your company will be submitting an application for one or all of the 2018 Awards or simply “reply” to this email if you have interest in learning more about any of these awards. We will follow up with our online application for you to complete. You are welcome to apply for multiple awards if applicable. The awards are a wonderful way to recognize your organization’s innovative culture and to celebrate your employees’ accomplishments.

The Chamber will formally present the awards at its Annual Meeting and Awards Breakfast on March 20, 2018 at the Hyatt Lodge at McDonald’s Campus.

If you have any questions regarding these awards, please contact Tamryn Hennessy at 708-557-8676 or [email protected]


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Greater Oak Brook Chamber of Commerce presents Annual Meeting and Awards Breakfast – March 20, 2017

user by Greater Oak Brook Chamber of Commerce
calendarMonday, 20 February

The Greater Oak Brook Chamber of Commerce Annual Meeting and Awards Breakfast will be presented March 20 at the Marriott Hotel from 7:00 to 9:00 a.m. Enjoy a fantastic breakfast and special keynote address by Chamberlain Group CEO JoAnna Sohovich. JoAnna is a seasoned leader and executive across multiple and diverse manufactured-goods businesses spanning industrial, commercial, residential and consumer end users. Ms. Sohovich is also an independent director for the Barnes Group, Inc., a member of The Committee of 200 and a retired Navy officer. She holds a BS in Economics from the United States Naval Academy and an MBA from Santa Clara University.

The breakfast will run from 7:00 to 7:45 a.m. The program, keynote address and awards presentation will follow from 7:45 to 9:00 a.m. The Chamber will again present the Model Workplace and Champion for Young Professionals Awards and present two new awards for Exceptional Service and Under 40 Leadership Recognition.

We invite members, partners and friends to be our guest at this always important annual event. Please register online at www.obchamber.com. Please also feel free to contact Jenny Stanko at 708-609-4163 or [email protected] for information about this event.

CLICK HERE to register for this event.


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SWC Named Chicago’s 2017 Best and Brightest Companies to Work For®, Recognized for the Ninth Consecutive Year

user by Jenny Stanko
calendarTuesday, 30 May

Technology Consulting Firm Honored for Continued Commitment to their Employees and Exceptional Human Resource Practices.

SWC Technology Partners has been named a 2017 Chicago 101 Best and Brightest Companies to Work For®, marking the ninth consecutive year the IT
solution provider has been recognized. The award identifies and honors organizations that display the most innovative and thoughtful human resource practices and employee enrichment programs.

The Chicago Best and Brightest Companies to Work For® award reflects SWC’s commitment and dedication to creating a workplace that is collaborative, fun, and focused on professional development. SWC’s benefits, extensive and award-winning career advocacy and mentorship program, educational trainings, and performance incentives have all contributed to continued recognition by the Best and Brightest. SWC also keeps employees motivated via unique employee development programs like workshops and hack-a-thons. Additionally, an active social calendar contributes to building a fun and rewarding environment with corporate events throughout the year including community service projects, team outings, health fairs, group activities, and the company’s legendary summer and holiday celebrations.

“SWC’s workplace recognitions are a testament to our employees and the commitment they have to each other and to our company. The abilities, integrity, and knowledge of this team is truly what fuels our company’s success. We strive to create a culture that encourages excellence but embraces fun – where employees can build relationships and feel valued, challenged and empowered every day.”

– Bob Knott, President of SWC Technology Partners

Companies are selected for The Best and Brightest Companies to Work For®through an evaluation by an independent research firm using a variety of key metrics. The evaluation categories include Compensation, Benefits and Employee Solutions; Employee Enrichment, Engagement and Retention; Employee Education and Development; Recruitment, Selection and Orientation; Employee Achievement and Recognition; Communication and Shared Vision; Diversity and Inclusion; Work-Life Balance; Community Initiatives and Strategic Company Performance.

“Profitability and stability are essential for businesses in today’s economic climate. Companies that recognize that their employees are the key to their success achieve staying power. Our 2017 winners create their human resource standards to ensure employee satisfaction and they set standards for every business to aspire toward.We are proud to honor this year’s winners.”

– Jennifer Kluge, NABR president

About SWC Technology Partners

SWC Technology Partners is an award-winning provider of IT solutions to midsize organizations. For more than 35 years, SWC has excelled at helping Midwest organizations harness technology to drive innovation and accelerate business transformation. SWC specializes in business technology solutions that match the needs of mid-market organizations, including Cloud Computing, Managed Services, Data Analytics and Business Intelligence, End-User Enablement, Infrastructure Solutions, Software Solutions and Digital Marketing. Our focus is to identify our clients’ business goals first, then leverage our team of business and technology experts to partner in their success.

About the Best and Brightest Programs

The Best and Brightest Companies to Work For® is a program of the National Association For Business Resources that provides the business community with the opportunity to gain recognition, showcase their best practices, and demonstrate why they are an ideal place for employees to work. This national program celebrates those companies that are making better business, creating richer lives and building a stronger community as a whole. It is presented annually in several markets including Atlanta, Boston, Chicago, Dallas, Detroit, Grand Rapids, Houston, Milwaukee, San Diego, San Francisco Bay Area, and Nationally.


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619 Enterprise Drive,
Suite 100
Oak Brook, IL 60523

630-472-9377
[email protected]

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