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Hyatt House Chicago/Oak Brook Leadership Team Selected

user by David Carlin
calendarFriday, 07 July

144-room Hyatt House hotel, located in Oak Brook, just blocks away from Oakbrook Center, is expected to open in fall 2017

Hyatt House Chicago/Oak Brook and Janko Hospitality, LLC announce Nicole Patterson-Olden as general manager and Kate Francisco as director of sales for the 144-room hotel, which is scheduled to open in the fall of 2017.

“I am excited to take on this new challenge, growing my hospitality career with the Hyatt House brand,” said Patterson-Olden. “I am grateful for the warm welcome I received from the community and entire Janko Hospitality team. Working together, we will make the Hyatt House Chicago/Oak Brook one of the most sought after hotels in the market.”

Patterson-Olden joins Hyatt House Chicago/Oak Brook with more than 13 years of successful hospitality management experience. She will be directly responsible for managing the day-to-day operations of the hotel, including overseeing the hotel’s 40 associates and ensuring guests encounter the purposeful service for which the Hyatt House brand is known.

Director of Sales Kate Francisco joins the hotel with several years of hospitality sales experience and an intimate knowledge of the Oak Brook, Ill. market. She will be responsible for the sales team leadership and driving revenues. In addition, she will be a valuable contributor in the areas of marketing and business strategy. Francisco’s experience and expertise will bring awareness while building loyalty across new markets.

“With thousands of business and leisure travelers arriving in Oak Brook from across the globe, it is an exciting time to work for Hyatt House Chicago/Oak Brook,” said Francisco. “We look forward to offering travelers a modern new hotel in Oak Brook, where local business is supported by such a strong community.”

Located at 210 22nd Street, the hotel is proximate to Oak Brook businesses, parks, restaurants, theaters, shops and bars that create the destination’s unique cultural reputation.

The Hyatt House Chicago/Oak Brook will offer:

  • 144 apartment-style Kitchen Suites with fully-equipped kitchens, comfy living rooms, spacious bedrooms and stylish bathrooms with complimentary skin and hair care amenities from KenetMD™
  • Free Wi-Fi throughout the hotel and guestrooms
  • The Commons, a comfy lounge with an open and welcoming space for guests to relax, gather and socialize, and the Outdoor Commons, which includes an outdoor fire pit and BBQ, the perfect place to sip cocktails and enjoy savory bites
  • Complimentary Morning Spread, a full hot breakfast served daily for guests, featuring a build-your-own Omelet Bar and assorted Breakfast Breads + Bowls Bar with steel-cut oatmeal, fresh fruit and more, along with vegetarian and gluten free options
  • The H BAR, which features the Sip + Savor Menu, a delicious menu of home-cooked comforts with items including Snacks + Shareables, soups and sandwiches, plus premium beers and wines, offered seven days a week
  • 24/7 Guest Market to meet the everyday needs of guests, from snacks and sundries to freshly prepared salads and sandwiches.
  • A 24-hour Workout Room to keep fitness routines going
  • Gathering Rooms with more than 1,600 square feet of flexible meeting spaces, a tasty food and beverage menu, audiovisual equipment and a House Host to make sure events are a real crowd pleaser

“We are pleased to have Nicole and Kate in these high-profile positions; they are poised to lead the Oak Brook Hotel market,” said John Brooke, chief operating officer, Janko Hospitality. “Their vast experience ranges from hotel training to regional operational and sales positions, within the Hyatt, Marriott and IHG hotel brands. Together their experience and knowledge of the Chicagoland market will be very instrumental in the success of this project.”

For more information on Hyatt House Chicago/Oak Brook, visit


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P.O. Box 3691,
Oak Brook, IL 60522-3691

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